Legal
Privacy Policy
Effective September 18, 2026
Itemize exists to document what you own — so this policy is written the same way: plainly, and itemized. Here's exactly what we collect, why, and who (if anyone) sees it.
Information we collect
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Account information Required
Your email address and password, or — if you sign in with Apple or Google — the name and email they share with us.
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Your inventory content Required
Item photos, names, descriptions, categories, values, notes, and the floors, rooms, and places you organize them into.
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Location Optional
If you grant permission, used only to timestamp and geotag photos you take in the app — it makes your inventory more credible for insurance purposes. Deny or revoke it anytime in your device settings.
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Photos sent for AI Scan Optional, Premium
When you tap AI Scan on a photo, it's sent to OpenAI's API to suggest a title, description, category, and value. This only happens when you choose it — never automatically.
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Subscription status Required for Premium
Your plan and subscription status, managed through Apple's App Store or Google Play and our subscription provider, RevenueCat. We never see or store your card details.
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Device & app data Required
Basic technical information, like device type and app version, needed to keep the app running and to deliver optional reminder notifications.
How we use it
To run the inventory service itself: syncing your rooms and items across your devices, generating the reports you export, giving you support when you ask for it, and — only when you use AI Scan — auto-filling item details from a photo.
Who we share it with
We don't sell your data, and we don't use your photos or inventory to serve ads. A small number of providers process data strictly to help us run the app:
- Supabase — hosts our database and stores your photos.
- RevenueCat — manages subscription status across Apple and Google.
- OpenAI — processes a photo only when you use AI Scan.
- Apple / Google — handle sign-in and, for Premium, payment processing.
Storage & security
Your data lives in Supabase's database and storage, access-restricted to your account. Passwords and sign-in tokens are handled by Supabase Auth, Apple, or Google directly — we never store them in plain text.
Your choices
You can edit or delete any item, room, or photo inside the app at any time. To delete your account and everything tied to it, go to Settings → Delete Account inside the app — it's immediate and permanent. You can also email itemize.co@gmail.com if you'd rather we do it for you.
We keep your data only for as long as your account is active. When your account is deleted, your inventory, photos, and account details are removed from our active systems immediately.
You can also revoke location or notification permissions anytime in your device's settings.
Children's privacy
Itemize isn't directed at children under 13, and we don't knowingly collect information from them.
Changes to this policy
If this policy changes, we'll update the effective date above. Continuing to use Itemize after a change means you accept the update.
Contact
Questions about this policy? Reach us at itemize.co@gmail.com.